Account Suspension
Seller Central account deactivated? We work out exactly what Amazon needs, write an evidence-backed Plan of Action, and stay on the case with the right Amazon team until there's a decision.
- Order defect rate and performance metrics
- Copyright, trademark, and patent complaints
- Product authenticity and safety
- Seller verification and validation
- Related or duplicate account flags
- Any other suspension type
We're a third party helping you reinstate a deactivated account. Reinstatement depends on Amazon's instructions, and Amazon makes the final decision. We make every reasonable effort to resolve cases within 45 days.
Every day offline costs sales.
Send us the notice from Seller Central and a specialist will review it and outline next steps.
Don't let it sit
What's at risk if this waits
Revenue stops entirely
A suspended account can't sell, and funds may be held until it's resolved.
Inventory stuck in FBA
Stock sitting in fulfillment centers keeps accruing storage fees.
Weak appeals hurt your odds
A rejected Plan of Action makes every following appeal harder.
Choose the level of help you need
Tier 1
Custom quote
Performance and order defect suspensions.
- A-to-z claims and negative feedback
- Late shipments and chargebacks
- Variation (parent/child) misuse
- Plan of Action and follow-up
Tier 2
Most popularCustom quote
All other suspension types.
- Fraud and legal issues
- Dropshipping and duplicate accounts
- Verification documents
- Copyright, trademark, and authenticity
- Escalation strategy
5.0 average client rating
- Amazon US, UK & UAE specialists
- 45%+ avg. client growth in 7 months
- Trusted since 2022
What our account suspension service covers
We keep working the case until it's resolved or every reasonable avenue is exhausted.
- 01
Consultation and research into the suspension notice and account history
- 02
Identify the root cause and the evidence Amazon needs
- 03
Write a specific Plan of Action and submit it to the right Amazon team
- 04
Make catalog changes where they're needed for policy compliance
- 05
Follow up, manage the case, and resubmit with a revised strategy if needed
We know which Amazon team to talk to
Suspensions stall when appeals go to the wrong place or miss what Amazon asked for. We build plans that meet Amazon's requirements and follow through until your account is back online.
- Appeals routed to the right team
- Plans written to Amazon's requirements
- Documents organized and verified
- Persistent follow-up
From notice to resolution
- 01
Case review
We review the notice, account health, and history.
- 02
Plan of Action
We write a specific POA with supporting evidence.
- 03
Submit and follow up
We submit and stay on the case until there's a decision.
Why sellers bring us in
Experienced specialists
Your case is handled by people who work Amazon policy issues every day.
Dedicated specialists
A team that works suspensions daily, not a generalist account manager.
Tailored, not templated
Every submission is written for your specific situation and evidence.
Hear it from businesses we've helped
Real feedback from Amazon and DTC brand owners we've helped grow.
“Excellent service! We have been working with them for months now and they have helped increase turnover month over month. Highly recommended.”
Verified Client
Owner, Cosmetics Brand
“FBA Brains is the best ally to boost your business on Amazon. By implementing their strategies we have increased our turnover by 50% in three months.”
Verified Client
Owner, Fashion Brand
Talk to a specialist about account suspension
Pick a time and a specialist will review your situation and outline next steps. Have your Seller Central notice handy.
Frequently asked questions
Straight answers on how we work, what is included, and how getting started works.
No. Every suspension is different and Amazon makes the final call. We build the strongest case possible for your situation.
Tier 1 covers performance and order defect suspensions. Everything else, including IP, authenticity, and verification cases, is Tier 2. Send us the notice if you're unsure.
Yes. We review what was submitted, identify what Amazon didn't accept, and rebuild the Plan of Action.
Yes. Related-account cases are covered under Tier 2.
We start reviewing your case as soon as we receive the notice and account access.
Learn how Amazon reinstatements work
Our self-paced course covers the most common suspension and takedown causes, and how to write appeals Amazon accepts.
- Account and listing reinstatements
- What triggers suspensions
- Trademark infringement claims
- FBM suspensions
Free review of your listing
Not sure what's wrong? Our experts will review your listing and tell you exactly what needs fixing.